Terms & Conditions

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Terms and Conditions

Our terms of service document


These general terms of service are a legal agreement between you (“You”, “Your”, “User”), and Useforms Data Africa Limited (also referred to as “Useforms” “we”, “us”) and govern your use of Useforms services, including mobile applications and website (collectively the “Services”), whether such Services are provided by Useforms or its affiliate. You agree to be bound by this Terms of Use (“Terms” or “Agreement”) by creating an account with us.

Who we are

forms that can be used to collect and access reliable data, conveniently anywhere in the world. (the “Services”). Either through our mobile application or website (collectively referred to as the “Platform”) In addition to our core services, Users are also able to collect payment using our third party partners Eyowo or Stripe (“Payment partners”), view data entries in google sheet via our google sheet integration, view and perfom analytics on data received, and are also able to access data outside of our system to build your system or for other integration purposes (“Additional services”).

Our Platform allow you to create your required data form using a wide variety of input elements that collect any kind of data in multiple response formats including text, multiple-choice, single choice, image uploads, location data, geo-mapping and many more. With Useforms, you have ready access to carefully curated data collection templates for different industries, functions, and needs, and make the process of collecting payment easy. You can also collect feedback from colleagues or even customers by email, slack or any preferred web channel


You agree to Useforms’ Privacy Policy here, which explains how we collect, use and protect personal information that you provide to us.

Minimum Age & Representation

Our Platform is only available to persons who are at least 18 years of age. By signing up to this Platform, you represent that you are of eligible to use the Platform and be bound by the Terms. You undertake that you shall not use the Platform for any fraudulent or illegal business activity whether directly or indirectly, and your activities on the Platform will not contravene this Terms or applicable law.

Acceptance of Terms

By signing up for our Services, you accept and agree to be bound and abide by these Terms and our Privacy Notice. If you do not agree to these Terms and or the Privacy Notice, you must not sign up for our Service. Please read these Terms carefully, as your use or access to our Services or Platform, with or without payment and with or without subscription, shall be evidence of your acceptance of the Terms and your agreement to be legally bound by the same.

When using services offered through third party service providers, such as email, you will be subject to Terms posted by these third-party service providers. Registration for any of our Services or Platform signifies your agreement to those additional Terms.


You consent to receive and accept communication from us including e-mails, text messages and calls. You may opt out of receiving those communication by following the opt -out options in those communications. You acknowledge that opting out of receiving communication may impact you use of the Platform.

Modification of the Terms

We reserve the right to modify or delete these Terms at any time. Such modifications will become part of this Agreement and will be effective once posted on our website. Our users will be notified of material revisions via electronic mail or via a pop-up or redirection when you log in on our website.

Nevertheless, we recommend that you visit our website and these Terms from time to time. (Your continued use of our Services following a modification of the Terms means that you accept any new or modified Terms that we come up with from time.

Registration of a User account

Useforms provides its application through the useforms.com by visiting the website and following registration prompts,, a customer can view billing information and manage subscription features. Additionally, users can also download the mobile application from the Playstore. A User will serve under functions such as administrators, approvers, and users along with other roles to be defined by the administrator.

We grant you the right to use this application only for your personal use on the devices that you own or control as permitted by any terms of use required by the party providing the app store from which you are downloading this application.

By registering for Our services, you agree to provide only information that is accurate to the best of your knowledge. You also agree to update that information as it changes. You will also accept responsibility for creating and safeguarding a password that keeps your account information secure. You also agree to risks that are attached to the use of an online Financial system and accept full responsibility to any account breaches that may occur as a result.

Member Account, Password, and Security

We are committed to safeguarding the privacy of your information. When you sign up for our Services and create a Useforms Account, you must provide us with current, complete and accurate information.

We have measures in place designed to protect your information against unauthorized access. But be aware that although we endeavor to provide reasonable security for information we collect and process, we recognize that no security system can prevent all potential security breaches; thus, we cannot guarantee the absolute safety of your information.

Please note that you are entirely responsible for any and all activities that occur under your account and you shall promptly notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss that you may incur as a result of third-party access, either with or without your knowledge.

Use of our Mobile Application

When you access Useforms using a mobile device, we may collect and store sign-on data in connection with that device (including device ID) and geolocation data in order to provide our service.

You may not modify, copy, publish, license or sell, re-engineer or otherwise commercialize this Application or any information or software associated with this Application. You must regularly check for and if available, update the Application software.

You must comply with applicable third-party terms of agreement when using this Application (e.g. your wireless data service agreement or third party services you rely on to use this application).

You must use the Application in compliance with all applicable laws and regulations of the Federal Republic of Nigeria.

Your access to the use of the Application and the Services will be solely at Our discretion.

Your right to use this Application will terminate immediately if you violate any provision of this Agreement. We reserve the right to block access to your use of this Application as your use of the website and the app is solely at Our discretion.

User Content

You retain full ownership of the content You post within the app and on the website. However, We retain the right to utilize this information in order to operate the site, including displaying usernames in forums and providing information to your own customers as requested by you.

By using Useforms, You grant the website and the service a non-exclusive, royalty free, transferable right to use, display, reproduce, distribute, publish, modify, adapt, translate and create derivative works based on that content in the manner in which We choose to perform such activities periodically. You also warrant that you own the content you post within the app or that you have the right to post the content in the course of doing business.


By signing up to Our services, you consent to have your billing account automatically debited for the amount and term you choose and you unequivocally agree that We shall only allow you transact with your funds held in its wallet save for any legal or business restrictions.

Purchase Advisory and Indemnification

We assume no liability or responsibility for any and all purchases made through Our system. Anytime You make purchases of either products or services that is not proprietary to us, You do so at Your own risk. By signing up and using third party services and our Additional services, You agree that Useforms and all its subsidiaries, officers, directors, employees, owners, agents and affiliates are released from any liability of losses Users may incur when using this service. You completely indemnify Us and hold harmless Useforms and its subsidiaries, officers, directors, shareholders, agents and employees from any claim made by any third party (including your customers or our users respectively). Useforms processes but has no control over any affiliate’s daily business operations. Knowing and intentionally denying any credit or debit card transaction, bank wire or direct bank move used to fund an Account with a user’s specific authorization, constitutes fraud and violates the laws governing this contract. Any such action will be prosecuted within the full ambit of the law.


You may terminate or suspend your account/subscription at any time. Once we confirm the termination of your Useforms Account, you will not be entitled to a refund of any money already paid for any billing period.

Additionally, we may terminate these Terms at any time without prior notice if:

  • you are in breach of the terms of these Terms;
  • we are investigating suspected misconduct by you;
  • you have used the Services in a manner that exposes us to legal liability or disrupts the use of our Services by other subscribers to our Platform;

Following the termination of your subscription to our Services, your Useforms Account will be deactivated.

Limitation of Liability

Except as otherwise stated in this Agreement, Useforms is not liable for any harm resulting from any use or misuse of this Application.

Such limitation of liability includes direct, indirect, incidental, consequential, special, exemplary, and punitive damages whether such claim is based on contract, tort or otherwise.

In the event an account error occurs due to the fault of Useforms, our liability shall be limited solely to actual loss which is proven to have arisen from our fault. OUR AGGREGATE LIABILITY ARISING OUT OF THIS TERMS (WHETHER IN CONTRACT, TORT, EQUITY) SHALL NOT EXCEED THE FEES RECEIVED FROM YOU FOR THE PROVISION OF THE SERVICES FOR A PERIOD OF THREE (3) MONTHS IMMEDIATELY PRECEDING SUCH CLAIM

Further Agreement

You understand and agree that We may collect and process your personal data, including your identity and location as part of this service. Your personal data will also be requested and processed, if you seek to register your Account through our Application. You agree to abide by and comply with this Agreement and Privacy Policy in using this Application. You agree that any registration information you give to use will always be true, accurate, correct, complete and up to date. Any mobile phone number used to register with the applications needs to be registered in your name and you might be asked to provide supporting documents to prove the same and in case of any loss arising from your negligence to register and/or deregister your mobile phone number, We shall not be liable.

Your Information provided to Us or otherwise obtained from the system will not be used for any unauthorized and unlawful purpose.

You agree not to access (or attempt to access) any of the Services by any means other than through the interface that We have provided, unless you have been specifically allowed to do so in a separate agreement with us.

You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services)

You agree that you are solely responsible for (and that We have no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which We may suffer) of any such breach.

You will not impersonate another person, including without limitation, a Holder or a Merchant.

You agree to the use of your data in accordance with Our Privacy Policy.

All personal and contact information provided by you will be kept confidential. This includes your personal information given in relation to your account creation and subsequent administration.

Disclaimer of Warranties

You understand that the information or content available to you on our Platform may not be comprehensive, or without error and that we do make any warranties of any kind, either express or implied relating to, including but not limited title, non-infringement of intellectual property rights, compatibility of any application interface, completeness, merchantability or fitness for any particular purpose. No advice, information or opinion (whether oral or in writing) given by us, our affiliates, employees, service providers or consultants shall be considered a warranty of any kind.

We do not make any warranty as to the results that may be obtained from the use of this Platform, or the accuracy, reliability or content of any information and service provided through the Platform.

Intellectual Property

All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights of any type under the laws of any governmental authority, domestic or foreign, including rights in and to all applications and registrations relating to the Platform (the “Intellectual Property Rights”) shall vest in us.

All trademarks and service marks, whether registered or unregistered, as well as product names and company names or logos, displayed or mentioned on the Platform are the property of their respective owners. Other than the owner of the intellectual property, no other party can use such marks without the prior written consent of the owner.

You shall not engage in the reproduction, modification, communication or adaptation of any of the content on our Platform except in accordance with the Terms.


Third-Party Links

Third-Party links will take you out of our Platform. The linked websites are not under our control we are not responsible for the contents of any linked website or any link contained in a linked website, or any changes or updates to such websites. The inclusion of any link to our Platform does not imply endorsement by us of the third-party website.

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.


You agree to defend, indemnify and hold harmless us, our affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of a) your use of the Platform in a manner that is contrary to this Terms, b) your violation of the rights of your customers or any third parties including but not limited to intellectual property rights or privacy rights, c) use of or access to your Account by any third party with your username and password, and d) breach of any representation or obligations in this Terms.

Entire Agreement

This Terms together with our Privacy Policy constitute the entire agreement between you and us in relation to your use of our Services and supersedes all previous agreements in respect of your use of this Website.

Any rights not expressly granted in these Terms are excluded.